A produce manager should encourage staff to do not only what’s expected, but exceed expectations, to benefit themselves, other shifts — and customers, says columnist Armand Lobato.
- Sep 21, 2023
- PMG Industry Perspective , Produce Retail
A produce manager should encourage staff to do not only what’s expected, but exceed expectations, to benefit themselves, other shifts — and customers, says columnist Armand Lobato.
When a challenge arises in produce, hesitation and inaction can lead to an undesirable outcome. Sometimes the best option is to "just lower your head and push," says columnist Armand Lobato.
If a grocer is built properly for convenience, with good customer service, a tired shopper is more likely to head to that store at the end of the day, says columnist Armand Lobato.
Columnist Armand Lobato explains how adhering to the meaning of this French phrase can help optimize labor scheduling, product ordering and merchandising.
Fifteen produce and floral managers at area supermarkets participated in New England Produce Council's first Produce Manager Leadership Development Program at NEPC’s Produce, Floral & Foodservice Expo.