This column is from the September-October issue of PMG magazine.
- Oct 03, 2023
- PMG Industry Perspective , People , Produce Retail
This column is from the September-October issue of PMG magazine.
Worrying too much about operations and goals can hinder produce managers and their departments. Columnist Armand Lobato says focusing on these key steps can help alleviate the burden.
A produce manager should encourage staff to do not only what’s expected, but exceed expectations, to benefit themselves, other shifts — and customers, says columnist Armand Lobato.
When a challenge arises in produce, hesitation and inaction can lead to an undesirable outcome. Sometimes the best option is to "just lower your head and push," says columnist Armand Lobato.
If a grocer is built properly for convenience, with good customer service, a tired shopper is more likely to head to that store at the end of the day, says columnist Armand Lobato.