Circana has released a new report exploring the behaviors of shoppers in the Supplemental Nutrition Assistance Program, highlighting opportunities for consumer packaged goods manufacturers and retailers to better support this consumer group.
The report, "Understanding the Resilience of SNAP Shoppers," reveals that SNAP households spend 32% more per buyer than non-SNAP households, up 1% year over year, according to a news release.
While SNAP shoppers make 22% more trips to the store than non-SNAP households, their spending per trip remains lower, the report said. Given the program’s restrictions on eligible purchases, these shoppers buy a higher percentage of food and beverage items and demonstrate a preference for convenience and functional hydration, Circana said.
Despite a slight decline in SNAP participation (down 1.7% year over year), the group retains significant influence over 20% market share, predominantly in value-based channels, according to the report. While private brand spending among SNAP shoppers remains close to non-SNAP levels, their higher frequency and dollar spend on name brands underscore brand loyalty within this segment.
“SNAP participants have shown incredible resilience over the past year, even in the face of continued economic challenges,” said Sally Lyons Wyatt, global executive vice president and chief adviser for Circana. “With one in eight Americans relying on SNAP for their nutritional needs, this group represents a critical segment for retailers and manufacturers. We expect to see growth in many food and beverage categories driven by SNAP shoppers throughout the next year. Successfully attracting, retaining and re-engaging them will require thoughtful planning and targeted strategies.”
While SNAP shoppers demonstrate a preference for name brands, the report shows co-promoting “occasion deals” that include both private and name brands can help increase basket sizes and provide greater value to these households. Affordability remains a year-round priority for SNAP consumers, highlighting the demand for accessible meal solutions that meet their needs, according to the release.
For products or stores losing both dollars and trips, careful pricing strategies and precise timing of promotions are essential to retain shopper loyalty, Circana said. Categories gaining both dollars and units should incentivize purchasing multiple items through discounts and connect with shoppers through social media campaigns. Aligning local marketing efforts with payment schedules can further enhance buy rates and frequency, according to the report.
Meal and appliance ideas tailored to the “just-in-time” purchasing habits of SNAP shoppers will align with their need for convenience, the company said. Leveraging USDA SNAP education materials can help shoppers find cost-effective ways to maintain their well-being while managing their budgets, according to the report. Circana said that by focusing on the right assortment, pricing and store placement, retailers and CPG brands can support SNAP consumers while unlocking significant growth opportunities in the food and beverage categories.
by Jill Dutton, Nov 22, 2024