When a store's produce operations turn into disaster, "savior" managers are needed to right the ship — but their methods and personalities aren't what some expect from a department leader, says columnist Armand Lobato.
With all the work to do in a produce department, it can be tempting to skip breaks — but ensuring workers and managers keep to their scheduled stoppages is vital to any operation, says columnist Armand Lobato.
Any retail grocery chain is susceptible to regress and failure. The produce department figures prominently in customer satisfaction, store profits — and the future of a store or chain, explains columnist Armand Lobato.
Mishandling an inbound produce load can make the work done before its arrival all for naught — and it's a recipe for rapidly declining quality, unsatisfied customers and increased shrink, says columnist Armand Lobato.
When pursuit of a sought-after position doesn't go as expected, Plan B isn't necessarily a lesser option. Columnist Armand Lobato shares the lessons one produce pro learned in taking a step down in order to move up.