If a grocer is built properly for convenience, with good customer service, a tired shopper is more likely to head to that store at the end of the day, says columnist Armand Lobato.
- Sep 06, 2023
- PMG Industry Perspective , Produce Retail
If a grocer is built properly for convenience, with good customer service, a tired shopper is more likely to head to that store at the end of the day, says columnist Armand Lobato.
Columnist Armand Lobato explains how adhering to the meaning of this French phrase can help optimize labor scheduling, product ordering and merchandising.
Just like home, something always needs to be maintained in the produce department. If not done in a timely manner, things only get worse — and shoppers will notice, says columnist Armand Lobato.
A busy travel and work schedule is one reason columnist Armand Lobato says he doesn’t have a backyard garden. And the other reason …
When the senior bus rolls up, some clerks scoff at or avoid helping these customers. That's unfortunate, because there should be more consideration for the needs of this growing segment, says columnist Armand Lobato.